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Household Recycling Centre Booking System Pilot
The online booking system pilot will be introduced at six Household Recycling Centres (HRCs), with bookings opening on 8 September and pre-booked visits commencing from 14 September.
The pilot will operate at the following sites:
• Devizes
• Lower Compton (near Calne)
• Melksham
• Purton
• Salisbury
• Stanton St Quintin (Chippenham)
Residents using these sites will initially be able to book a 30-minute time slot up to one week in advance, with some same-day appointments also available. We will regularly review slot durations throughout the pilot to ensure sufficient site capacity is available.
The pilot is for data gathering purposes and has been introduced to:
• Reduce queuing at Household Recycling Centres
• Improve the overall customer experience
• Minimise disruption for nearby residents, communities and businesses
It’s important to note that existing opening hours, vehicle permit requirements and the types of waste accepted at each site will remain unchanged.
📢To help raise awareness and support engagement with the pilot, we would appreciate it if you could share our social media posts with your respective audiences via your social media channels.
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